RETURN POLICY



RETURNS & EXCHANGES

Order Support Policy
Thank you for choosing Mojotone! We stand behind every product we make and want you to be completely satisfied with your order.

If you experience any issues, please let us know within 30 days of receiving your products so we can make it right. Reports submitted after 30 days will be reviewed individually, and if approved, a store credit may be issued.

Please note that refunds are not available beyond 30 days from the delivery date.

If you have any issues or concerns with a Mojotone product just give us a call (1-800-927-6656) or email us through our Contact Page.

RETURNS ALLOWED

  • New and unopened
  • Open Box

Please note: Returns are subject to a 15% restocking fee and a return authorization (RA) number is required before returning.

Click here to view our pickup and prewired assembly warranty and exchange policy.

Partially assembled kits are not eligible for return.

Installed Eminence, Jensen and Celestion Speakers are not eligible for return

Cut material such as grill cloth, tolex and piping are not eligible for return unless there is a manufacturing defect in the material.

CONTACT US

Email us through our Contact Page
Phone: 1-910-259-7291
Hours: Monday-Friday 8:30am - 5:00pm EST

MAILING ADDRESS

Mojotone
137 Worth Beverage Drive
Burgaw, NC 28425