Mojotone FAQ

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Pickups & Pickguards

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Amp & Tech

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Cabinets

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SHIPPING

How long does it take for Mojotone to ship my order?

Our goal is to ship all orders within 24-48 hours, however, certain products such as customized cabinets, amp kits and pickups may have a lead time. Check our lead times page for the most up to date info.

My order has been marked as shipped. Why haven't I seen movement?

Top level mail carriers can be notoriously slow at update tracking in their system, and we typically see tracking updated once the order reaches the carrier’s regional hub. If you haven’t seen any movement in 48 hours, please contact our sales team either by email: sales@mojotone.com or phone: (910) 259-7291